Terms of Service
1. General Information
Kyber (“we,” “us,” or “our”) provides diamond tools, equipment, and accessories for concrete grinding and related applications. By purchasing or using our products, you agree to comply with all applicable laws and these Terms.
2. Eligibility
To use our website or make a purchase, you must be at least 18 years old or the age of majority in your jurisdiction. By using our site, you represent that you meet this requirement.
3. Product Information
We strive to ensure that all product descriptions, images, and specifications on our website are accurate. However, minor variations in color, size, or design may occur. Kyber is not responsible for typographical errors or inaccuracies in product listings.
4. Orders and Payments
All orders are subject to acceptance and availability. Prices are displayed in AUD and may change without notice. Payment must be received in full before your order is shipped.
We accept major payment methods as listed on our website. By submitting payment information, you authorize us to charge your selected payment method for the total order amount, including taxes and shipping.
5. Shipping and Delivery
We process and ship orders as quickly as possible. Delivery times vary based on location and shipping method. Kyber is not liable for delays caused by carriers, customs, or circumstances beyond our control.
6. Returns and Refunds
We stand by the quality of our products and offer a 30-day money-back guarantee.
If you are not completely satisfied, you may return the product within 30 days of receipt for a full refund of the purchase price. Items must be returned in their original condition.
To initiate a return, please contact our customer service team at [insert contact email].
Shipping costs for returns are the customer’s responsibility unless the product is defective or incorrect.
7. Warranty Disclaimer
All Kyber products are sold “as is” unless otherwise stated. While we ensure high manufacturing standards, Kyber makes no warranties, express or implied, regarding the suitability or performance of any product for a specific purpose. Always use tools according to manufacturer guidelines and with appropriate safety precautions.
8. Limitation of Liability
Kyber shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or website.
Our total liability for any claim shall not exceed the amount paid for the product in question.
9. Intellectual Property
All content on www.kybertools.com.au including logos, images, product descriptions, and text is the property of Kyber and protected by copyright and trademark laws. You may not reproduce or distribute any materials without written permission.
10. Privacy
We respect your privacy and are committed to protecting your personal information. When you make a purchase or interact with our website, we may collect basic details such as your name, contact information, and payment data to process orders and improve our services. We do not sell or share your information with third parties except as needed to complete transactions, such as with payment processors or shipping partners. By using our website, you consent to this limited use of your information.
11. Governing Law
These Terms are governed by the laws of the State of Victoria, Australia. By using our website or purchasing our products, you agree that any disputes or claims will be handled exclusively by the courts of Victoria, Australia, even if you are located elsewhere in the country.
12. Changes to Terms
Kyber reserves the right to modify these Terms at any time. Changes take effect immediately upon posting to our website. Continued use of our site after changes indicates your acceptance of the updated Terms.
13. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Email: office@kybertools.com.au
Phone: 0410 042 276
Address: 5/18 Katherine Dr, Ravenhall VIC 3023